Changing the message to customer on invoice when enrolled in auto-pay
When our customers, who are set up for auto-pay, have a bill generated, the statement that gets printed and mailed to them has a message in the body of the statement that says, "Your Credit Card will be charged on <DATE>". That message says ...
This would help when identifying customers who are cash only, have to reestablish good payment history, or have deposit still due. Currently location is the only warning note we can use. When looking at account/location inquiry the warning note do...
When emailing delinquent notices, they print for locations that are email only.
Some customers prefer email only billing and delinquent notices. When running delinquent notices, they print for all customers - even those who are email only.
When running Penalties & Disconnects - #2 Delinquent Notices, can a total number of emails sent be listed on the report. This would prevent us from having to count them manually. This feature already exists when emailing bills
Switchable Billing Tables / Alternative Rate Tables
The general idea is to add an option to setup a secondary rate table that could switch an entire system to the alternative rates. An example would be a rate table for standard rates and a rate table that is used in times of emergency. Currently yo...
It would be helpful to add a drop down menu for the secondary address field using the USPS approved secondary unit designators (Apartment - APT, Suite - STE, Unit - UNIT, Room - RM, etc.).
I would like to see the consumption journal alert when there is not a demand read for Demand and Demand Tracking locations. It will alert even if there is a consumption reading.
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