Occasionally, we would like to send a user defined letter to all customers. The ability to some of ADG's fields like name, address and the barcode would be very useful.
Third Party Contact Information in the Inquiry screen
In the UBS module, it would be highly helpful if the third parties email address was able to be viewed in the inquiry screen. In order to see their email you have to go into Edit Customer and Show Detail, click the 3rd party tab, then click on blu...
Often times when taking payments from customers, customers will ask a question that requires follow up. Currently, we write down the account number and then ask the customer for their telephone number because it is quicker than logging into anothe...
The ability to copy a current builder/customer to a new account
As a rapidly growing city we have a lot of new communities being built and adding the builder’s information with each new account is a lot of unnecessary work. Being able to copy the same billing information from one acct to another will save a lo...
Be able to use generic email address for the location where there is no utility service. For example, water leak repair and maintenance at the cemetery.
Currently only one warning appears on the Inquiring Screen as a warning, you have to drill down. It would be nice to have multiple lines for warnings, i.e. Cash Only Customer on one line and a second line No Payment Arrangements allowed until furt...
Add a drop down menu when adding phone numbers to UBS.
This feature would allow us to be able to put in a cell number for more then one account holder without having to put one of them under home and the other under cell as we do with the current set up.
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