Develop an easier to use app for field staff to use on their phones when in the field. Allow for easy picture upload, GPS locating, and note creation. Current W/O process is cumbersome and clunky. Causes a lot of issues for our field teams when cl...
The ability to copy a current builder/customer to a new account
As a rapidly growing city we have a lot of new communities being built and adding the builder’s information with each new account is a lot of unnecessary work. Being able to copy the same billing information from one acct to another will save a lo...
Often times when taking payments from customers, customers will ask a question that requires follow up. Currently, we write down the account number and then ask the customer for their telephone number because it is quicker than logging into anothe...
Be able to use generic email address for the location where there is no utility service. For example, water leak repair and maintenance at the cemetery.
Currently only one warning appears on the Inquiring Screen as a warning, you have to drill down. It would be nice to have multiple lines for warnings, i.e. Cash Only Customer on one line and a second line No Payment Arrangements allowed until furt...
Add a drop down menu when adding phone numbers to UBS.
This feature would allow us to be able to put in a cell number for more then one account holder without having to put one of them under home and the other under cell as we do with the current set up.
Ideally- I would like to see the CFCAA payments work similar to the way deposits work. 1) CSR Posts $X to the electric fund. 2) when the bill generates, ADG “pulls” funds and applies the credit to the electric fun. Step 2 would repeat until all fu...
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