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The ability to copy a current builder/customer to a new account

As a rapidly growing city we have a lot of new communities being built and adding the builder’s information with each new account is a lot of unnecessary work. Being able to copy the same billing information from one acct to another will save a lo...
EMELY BORREGO 8 months ago in Utility Billing System (UBS) 2

Develop Mobile Work Order App for Field Staff

Develop an easier to use app for field staff to use on their phones when in the field. Allow for easy picture upload, GPS locating, and note creation. Current W/O process is cumbersome and clunky. Causes a lot of issues for our field teams when cl...
Dallas Lee over 1 year ago in Work Orders 0

Add Note(s) to Payments in A/P

Currently, a note may be entered or an image attached to an Invoice in A/P during data entry. After updating expenditure invoices, you can only add the note to the Vendor Account. We scan our paid invoices and would like to be able to go back and ...
Joyce Sunday over 1 year ago in Accounts Payables 0

Generate Receipt for mis-applied payments between accounts

Transfer mis-applied payment from one account to another should generate a receipt (or some sort of report) for a paper trail. Audit concern.
Rachel Osborne 12 months ago in Utility Billing System (UBS) 0

Email W2's

If the W2's can do PDF file like the payroll notice of deposit file.
Shirley McMillon 8 months ago in Payroll & Human Resources (PR/HR) 1 Already exists

Issuing Affordable Care Act annual forms to members electronically

Can we get electronic form 1095-B's and C's for employees on the lines of electronic W-2's? Printing paper forms and their distribution is very cumbersome and inefficient. Thanks.
Saba Rahmani over 1 year ago in Payroll & Human Resources (PR/HR) 1

PO Status Report, include "Initiated By"

Follow-up on the status of an Open PO and it's deliverables is by contacting the Initiator, not the Finance member who created the PO. As part of our year-end closeout, we need to close as many Purchase Orders as possible to ensure the payment occ...
Jeannene Mironack about 1 year ago in Purchase Orders 1

Copy Fields From Last Record

Under "Add Time Card Entry", when you click "Copy Fields From Last Record", which is on the top right of the page, it only copies "From Time" from last entry. It does not copy and paste "To Date" and "To Time". Please consider fixing this issue. T...
Guest about 1 month ago in Payroll & Human Resources (PR/HR) 0

Email customer when a automated payment fails in Point & Pay

Currently, we need to email customers when their automated payment fails in Point & Pay. Could this be done automatically?
Bob Russell 3 months ago in Utility Billing System (UBS) 3 Already exists

Preferred Name

The personnel/payroll file should have an option for employees' preferred names. Many employees go by nicknames or other names than their legal name. This would also be more inclusive for transgender employees. I know you can add it to Misc Questi...
Dallas Lee 3 months ago in Payroll & Human Resources (PR/HR) 0