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Self service work orders

Allow customers through Citizenlink to request a technician for leaks, water quality issues, etc. Possibly generate an inspection WO for a team based on the type of work requested.
Jeff Diaz over 1 year ago in Utility Billing Citizen Link 0

WATER QUALITY COMPLIANCE AND NOTIFICATION

Water Utilities are now required to track and report on an inventory of customer locations which have lead in their service line and/or distribution line/tap from the utility. This information must be available to all customers, and there are othe...
Jeff Diaz over 1 year ago in New Module/ Product 1

Redundant Payment Processors-Cash Receipting

RC810E_MT We have experienced outages and sluggishness with P&P and Payflow services. We enjoy having the option of redundant processors, but the ability to toggle between them for Cash Receipting has been removed. Can you please re-add the ab...
Jeff Diaz over 1 year ago in Centralized Cash Receipting 1 Will not implement

A/P check reprint option

You should have the ability to "reprint" an entire a/p checkwrite process AFTER you have updated. You should be able to "void" entire checkwrite batch and select reprint or reprocess checkwrite to avoid duplicating the posting to our GL.
Guest over 1 year ago in Accounts Payables 1

Options for Miscellaneous Question Response Report

UB662_pg It would be nice if we could select multiple questions (both Customer and Location) rather than just a single question or all questions.
Jeff Diaz over 1 year ago in Utility Billing System (UBS) 0

Browser Tab Indicate What Module Active

It would be very helpful if the Browser Tab would display the module within ADG the tab is accessed, i.e. currently the tab displays "1|ADG Apps" and would be great if would display "1|ADG Apps - STS" as an example. Really helpful for users who wo...
Guest over 1 year ago in System wide feature 0

Adding option to print multiple departments on Cost Center Report

To be able to tell how much was spent per pay period on different cost centers. Need to be able to get NET Direct Deposit pay amounts per Department. It is a modification to the existing report "Type Code Amounts by Payment Date"
Guest over 1 year ago in Payroll & Human Resources (PR/HR) 0

Alternative to User Defined Letters

Any legal business will generate a ton of documents and most will be generated from a numerous assortment of forms. Each court has numerous forms, notices, and pleadings that need to be generated. These documents might have fonts, icons, and graph...
Alex Hernandez almost 2 years ago in Court Management System 0

Need a 'Sentencing' tab to display sentencing details

When viewing case information for a specific defendant, it would be beneficial to immediately see the sentencing information such as, fine, probation term, class(es), community service hours (UPS), other conditions, and time deadline for each (all...
Alex Hernandez almost 2 years ago in Court Management System 0

add report field for retirement

Would like the retirement tab information accessible in a report so we can be proactive with the State of Florida retirement and having the correct codes for the reports.
Guest almost 2 years ago in Payroll & Human Resources (PR/HR) 0